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How clikbet Protects Your Privacy

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, your personal and payment data stays secure and separate from your gaming activity.

Data encryption on all depositsPayment info never shared with gamesAccount access from any device

Explore the Lobby Read FAQ

What Data We Collect and Why

clikbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

clikbet collects your name, email, phone number and banking details when you register and make deposits. We use this information to verify your identity, process withdrawals via DANA, OVO, GoPay or QRIS, and contact you about account activity. We also track which games you open and

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your session times to improve the lobby and detect unusual login attempts. Your payment history is kept separate from your game records—your bank never sees which slots or live tables you played. Where local law permits, we may keep this data for up to three years
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after your last withdrawal. You can request a copy of everything we hold about you, or ask us to update or remove specific details by contacting support.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT & REQUEST

How to Ask About Your Privacy

Your privacy concerns and data requests matter to us. Reach out through any of these channels—we aim to respond within two business days to questions about what data we hold or how we use it.

Team online

Email Support

Send privacy questions to our data team at [email protected]. Include your account email and the specific data you want to review or update. Responses arrive within 48 hours.

Live Chat

Open the chat bubble in the lobby from 09:00 to 23:00 Jakarta time, seven days a week. Our team can walk you through your privacy settings and data requests immediately.

Account Settings

Log in and go to Settings → Privacy & Data to see what we've collected, update your contact details, or request your data export in PDF format.

SECURITY & TRANSPARENCY

How We Keep Your Privacy Safe

Privacy protection runs through every part of clikbet. Your password is hashed the moment you create it, so even we cannot see it in plain text.

Encryption Standard

All personal data and payments use TLS 1.2 encryption. Payment card tokens are tokenised and stored off-site to meet PCI compliance. We audit these systems quarterly.

Account Audit Trail

Every login, deposit, withdrawal and setting change is logged with your IP and device type. You can review this log in Settings → Account Activity anytime.

Data Retention

Game records are kept for three years where local law permits. Payment records are held for the period required by tax authority. Closed accounts are purged after 30 days.

Third-Party Limits

We share your name and deposit amount with DANA, OVO, GoPay and QRIS only to process transactions. No gaming data, session history or betting patterns leave clikbet.

Cookie Control

We use session cookies only to keep you logged in. No tracking cookies follow you off-site. You can clear these anytime in your browser settings without losing account access.

Request Your Data

Contact [email protected] and request a full export of your personal information. We'll send a PDF within five business days, ready to download from your inbox.

Answers to Your Privacy Questions

Your game history and login records are deleted 30 days after you close your account. We keep your banking details for the period required by tax law—usually one to three years—but mark your account as inactive. You can ask us to purge banking data sooner by emailing [email protected] with your request.

Yes. Log into your account, go to Settings → Privacy & Data and select Export My Data. We'll prepare a complete list of your personal info, deposits, withdrawals, game activity and login history. Download it as PDF within 24 hours.

No. We never sell or rent your personal information. We share only the minimum data needed with DANA, OVO, GoPay and QRIS to process your deposits and withdrawals. Your gaming activity stays within clikbet.

Your DANA, OVO, GoPay or QRIS data is encrypted the moment you enter it and stored in a separate, secured database. We never see your full account number or PIN. Payment processing is handled by encrypted tokens, not your raw banking details.

Yes. Open Settings → Profile to update your email, phone number or linked payment method. Changes take effect immediately. If you need to change your registered name, contact [email protected] with proof of identity—this protects your account from unauthorised changes.

We track which games you open, how long you play and your win/loss records to improve the lobby layout and detect problem account behaviour. This data is separated from your personal information and is never sold. You can see your session history in Settings → Account Activity.

Withdrawal history is kept for the period required by local tax law—typically one to three years. You can view your withdrawal history anytime in Settings → Transactions. After this period, records are archived and deleted according to our retention schedule.

How clikbet Protects Your Privacy

How to Ask About Your Privacy

Email Support

Live Chat

Account Settings

How We Keep Your Privacy Safe

Encryption Standard

Account Audit Trail

Data Retention

Third-Party Limits

Cookie Control

Request Your Data

Answers to Your Privacy Questions

01 What happens to my data if I stop playing?

02 Can I see everything clikbet knows about me?

03 Does clikbet sell my data to other companies?

04 How do you keep my payment details safe?

05 Can I update my personal information anytime?

06 What does clikbet do with my game session data?

07 How long do you keep my withdrawal records?

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